September 2023

WHAT IS THE PRIVACY STATEMENT?

The Privacy Statement outlines how Wellpoint Disability collects, stores, uses, and shares your personal information.

WHY DO I NEED TO BE AWARE OF THE PRIVACY STATEMENT?

Wellpoint Disability believes it’s important for you to understand why we collect your personal information and how we safeguard your privacy. The information we gather, both current and future, helps identify the services you may require, aids in their delivery, and ensures we meet our legal obligations.

HOW WILL WELLPOINT DISABILITY SAFEGUARD MY PERSONAL INFORMATION?

Wellpoint Disability is dedicated to securing your personal information, restricting access to only those who require it to provide you with the best service possible. We will not disclose your personal information without your consent. Before making a referral or seeking additional support on your behalf, we will always seek your permission. We will never request personal information via email.

Wellpoint Disability will exclusively request personal information through written communication; you can request a copy from any staff member or contact Wellpoint Disability at (+61) 402 037 176, and we will mail you a copy. You can also download it from our website at joyouspeople.com.au.

DO YOU HAVE CONCERNS ABOUT HOW WE HANDLE YOUR PERSONAL INFORMATION?

At Wellpoint Disability, we are dedicated to providing a high standard of service. However, we understand that there may be instances when we do not fully meet your expectations. If this occurs, please reach out to us, and we will assist you through the situation. Remember, you always have the option to engage an Advocate of your choice for support, and we can help you select one. If you wish to discuss your information and its management, please contact us at (+61) 402 037 176.

THIS WEBSITE USES GOOGLE ADWORDS

This website utilizes the Google AdWords remarketing service to advertise on third-party websites, including Google, to individuals who have previously visited our site. This may involve targeting individuals who have not completed specific tasks on our site, such as using the contact form to make an inquiry. These advertisements may appear on the Google search results page or within the Google Display Network. Third-party vendors, including Google, use cookies to display ads based on a user’s past visits to this website. Please be assured that any data collected will be used in accordance with our privacy policy and Google’s privacy policy.

You have the option to configure your preferences for how Google tailors advertisements to you through the Google Ad Preferences page, and if you wish, you can opt out of interest-based advertising entirely.